Hi! I'm a Business Continuity Practitioner, Disaster Preparedness Educator, speaker, writer, and co-author serving the travel industry. I hold the CBCI designation from the Business Continuity Institute (BCI), a Project Management Certificate from Google, and am a volunteer with FEMA’s CERT (Community Emergency Response Team) program. I founded Patty Bonsera Consulting because travel professionals design extraordinary experiences for their clients.... memories that last a lifetime and life is about experiences. As we saw in 2020, disruptions are inevitable and can happen at any time. Whether it's a global pandemic, wildfire, earthquake, or IT outage, recovering from a disruption can be overwhelming without a plan. My passion is helping travel companies prepare for and thrive during unexpected disruptions to their business.